07
Aug
QnEK Is Team Sport
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I challenged a new client to a first-month QnEK goal of an average of 4 QnEKs for each member of the team and a minimum of 3 QnEKs for each person. There were four teams. None met the goal. However, the 38 people recorded 130 QnEKs. That’s an average that exceeds 3 adopted improvements/person/month. The average in Japan is 2/person/month. This is quite an achievement.
How did this group do so well? It started with an invitation to take up the challenge. Management joined in. They provided encouragement and coaching along the way. They also made a game of it. They offered lunch at their choice of restaurants for the team with the most QnEKs as long as they made the minimum requirements. Unfortunately, no team hit the minimum targets. I suspect they will this month.
There’s more to the QnEK promotion activities. I’ll let you know tomorrow. In the meantime, introduce your team to the QnEK sport.